The facilities are maintained and are cleaned nightly by professional cleaners. Staff are well resourced and trained in chemical handling and infection control and use teaching strategies and routines to assist children to be active participants in their own health and well-being.
Rainbow Cottage has a strong child protection policy where staff are trained in child protection and encourage children to be able to "say NO" and speak out when feeling uncomfortable. Children are taught who are safe adults and about personal boundaries.
Our educators are knowledgeable caring individuals and while they are no substitute for family members, they provide comfortable caring environments for children who are ill or in distress, until family members can arrive.